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What's New in KitchenIQ 3.0

Asha Thomas
Asha Thomas
  • Updated

Explore the latest enhancements in KitchenIQ 3.0, designed to improve visibility, streamline daily operations, and give your organization more control across locations.

Watch an overview of everything new in KitchenIQ V3: 

Platform & Organization Updates

KitchenIQ 3.0 introduces a multi-location organization structure, allowing teams to scale more efficiently while maintaining consistency.

  1. Create and manage organization-level roles and permissions
  2. Centrally build and distribute checklists, content, and equipment standards
  3. Maintain flexibility with location-level control, when enabled

Home Screen

The Home experience has been updated to give your team better visibility into daily activity and performance. It is the one place with all of the tools and information you need to do your job for the day!

  1. The Scoreboard is your eagle-eye view of the store
    • View your teams, checklists, tasks, people, setups, infractions, disciplinary actions, and waste
  2. View your To-Dos
    • The To-Dos tile shows your assigned Checklists & Tasks for the day
  3. Stay up to date with the Activity Feed
    • Your Activity Feed is the hub for activities involving tasks, checklists, tokens, broadcasts, and infractions
  4. Redeem Rewards
    • From the Rewards tile in the bottom right of the Home Screen, you can see your restaurant's Rewards and redeem them

Team Dashboard

Manage daily operations with visibility into to-dos, schedules, setups, waste tracking, broadcasts, breaks, and more.

  1. See To-Dos that need to be completed
    • Most To-Dos should be auto-assigned out after creating Setups, but you can manually assign them from this tile. Also use this tile to see how your team is doing on completing their To-Dos
  2. View your Setups and Schedule
    • See Setups, and your full schedule. You can view the schedule as a full day roster or an hourly breakdown
  3. View and run your Breaks
    • Tap into Breaks to see the break list and start/complete breaks
  4. View Broadcasts
    • See what’s happening in your store with all recent broadcasts
    • Share important updates and target messages by role, area, or team to ensure the right people see the information
  5. Leadership
    • See who’s leading the daypart and who’s currently in charge
  6. Accountability
    • Track accountability across your team with real-time visibility into active Disciplinary Actions and Infractions
    • You must have the correct permissions to view Accountability

Checklists

The checklist experience has been redesigned to support easier management and compliance.
  1. New checklist builder with support for a centralized Question Repository 
  2. Build and distribute checklists across one or more locations 
  3. Use compliant vs. non-compliant response types 
  4. Require photos and/or comments for responses 
  5. Configure corrective actions for any question 
  6. Automatically assign follow-up tasks when issues are identified

Learn how to use the Checklist Builder: 

Question Repository

The new Question Repository provides a centralized location to create, manage, and reuse checklist questions across your organization.
  1. Build reusable questions once and use them across multiple checklists
  2. Standardize compliance and operational procedures across locations
  3. Reduce duplicate setup and maintenance efforts
  4. Update shared questions to help maintain consistency across distributed content 
  5. Improve checklist governance and content management at the organization level

Food Lists

KitchenIQ 3.0 introduces a dedicated Food List feature to help standardize food safety tracking.

  1. Automatically includes hot and cold holding temperature ranges
  2. Designed to support future integrations with other products
  3. Built-in connection to food safety workflows

Planner

The new Planner helps teams stay organized and ensures work is clearly assigned and completed.

  1. Assign tasks and checklists to positions or areas
  2. Schedule and manage recurring work
  3. View all tasks in an “all day” view for better planning
  4. Filter and sort tasks for clarity and ownership

The Planner is located in the Portal.

Dayparts

Dayparts allow organizations to define specific timeframes throughout the day to better organize operational activities and expectations.

  1. Group specific parts of the day (e.g., morning, lunch, dinner, close) 
  2. Create consistency across locations with standardized timeframes

Remote Equipment Monitoring

Enhanced monitoring tools provide greater accountability and visibility into equipment performance.

  1. Alert escalation for unresolved issues 
  2. Track who snoozed or paused alerts, including reasons 
  3. Capture detailed equipment information (manufacturer, model, serial number)
  4. Create organization-level equipment standards and templates
  5. Improved visibility into alerts and compliance trends

Reporting & Insights

New web-based dashboards provide deeper insight across your organization.

  1. Checklist reporting: completion rates, compliance, corrective actions
  2. Equipment monitoring reporting: alert history, downtime, temperature compliance
  3. Food safety reporting across locations
  4. Visibility into Bluetooth thermometer usage 
  5. Identify and track offline sensors 
  6. View trends across locations for better decision-making

Training

  1. Training courses now include enhanced checklist and question capabilities to better align learning with real-world workflows

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