Welcome to your one-stop shop Ecolab KitchenIQ™ guide! This is your central resource for understanding the ins and outs of KitchenIQ.
If you have not yet downloaded the app, check out How to Download KitchenIQ
If you have not received an email invite to sign into your KitchenIQ account, speak with the leaders in your store.
All About Me
Keep up to date with your User Profile. Know your To-Do completion, Accountability, change your preferred name, language, and view or change your PIN.
- View your To-Do Completion
- See all Tasks and Checklists you have been assigned and if they are completed or overdue
- See your Accountability
- View all Infractions and Disciplinary Actions that you have been assigned
- Edit your account settings
- Edit your profile information such as personal details, language, work area, password, and PIN code
- Edit your personal details
- Change your profile picture or preferred first name
- Employee email and phone number cannot be changed in the app; they must be changed in your organization's payroll system
- Change your Language
- Change your Password
- View or change your pin
- Tap Store PIN code. This will display your current 4-digit pin(s). To change your pin, select the pencil icon next to the pin for the desired location, and enter in your new 4-digit pin.
My Job: The Home Screen
The one place with all of the tools and information you need to do your job for the day
- The Scoreboard is your eagle-eye view of the store
- View your teams, checklists, tasks, people, setups, infractions, disciplinary actions, and waste
- View your To-Dos
- The To-Dos tile shows your assigned Checklists & Tasks for the day
- Stay up to date with the Activity Feed
- Your Activity Feed is the hub for activities involving tasks, checklists, tokens, broadcasts, and infractions
- Redeem Rewards
- From the Rewards tile in the bottom right of the Home Screen, you can see your restaurant's Rewards and redeem them with tokens
Perks: Rewards
You can earn Tokens in KitchenIQ to redeem for Rewards set by the leaders in your store. Who doesn't love earning free stuff?
- How to earn Tokens
- Complete your daily tasks (earn Tokens every time you complete a Checklist or Task!)
- Receive a Recognition from another employee
- How to redeem Rewards
- On your Home Screen, tap on the Tokens tile in the bottom right
- When you have earned enough Tokens to redeem a Reward a blue Redeem button will be available
- Once you have tapped Redeem and confirmed your redemption, your leader(s) will receive a Task to ensure your Reward is delivered!
Communication: Chat
Stay connected with your team in real time.
- Message individuals or groups
- Chat lets you send direct messages to teammates or communicate with groups to keep everyone aligned throughout the day
- Reply or React to Messages
- Responding or reacting to messages helps demonstrate engagement and appreciation
Stay in the Know: Push Notifications & Activity Feed
KitchenIQ makes it easy to stay in the know by only sending push notifications when they need to be noticed and providing an activity feed to keep up with previous notifications sent
- What Push Notifications do we send?
- We will send you a push notification when you receive recognitions, infractions, disciplinary action, position changes, chats, and more!
- How to view the Activity Feed
- If you would like to see a history of your notifications, tap on the Activity Tile on the Home Screen
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