Alert Definitions contain all the information necessary to notify your team when sensors have identified a potential problem with equipment. They control when alerts are sent, how they’re delivered (Push, SMS, Email), and who receives them.
To edit Remote Monitoring settings, you must have the "Edit REM" permission. For more information on different role permissions visit Edit Role Permissions.
Set Up Alert Definitions
- From the Menu, tap Remote Monitoring
- Tap the gear icon in the top right corner
- Under Alerts, tap the + icon
- Tap Create Alert
- Enter a Name for the Alert
- Set the alert schedule to be active during the desired days and times.
- You can set alerts for specific shifts (day/night, weekday/weekend) or use the “Anytime” toggle for 24/7 alerts
- Tap the start or end time to adjust the schedule if needed
- Select at least one delivery method: Push, SMS, and/or Email
- Selected delivery methods will show a checkmark
- You can select more than one delivery method
- Tap the pencil icon next to Recipients
- Select the employees or groups to be notified
- Selected employees will show a checkmark
- Tap Save
Multiple Alert Definitions can be created, and each can have one or more schedules, one or more employees or teams, and one or more notification types (in-app push, SMS text, or email). This flexibility allows you to create alert definitions tailored specifically to individuals, teams, and work schedules, and ensures that the appropriate people are notified when there is a problem to address.
Comments
0 comments
Please sign in to leave a comment.