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Create Equipment Templates

Asha Thomas
Asha Thomas
  • Updated

Ecolab REM uses Equipment Templates to define and manage equipment specific details, like Equipment types, sensor trigger values, alert delays, and alert repeat intervals.

To edit Remote Monitoring settings, you must have the "Edit REM" permission. For more information on different role permissions visit Edit Role Permissions.

Getting Started

  1. Equipment Templates define:
    • Equipment type (e.g., refrigerator, freezer)
    • Sensor trigger values (e.g., temperature thresholds)
    • Alert delays and repeat intervals
  2. You must create at least one Equipment Template before adding Equipment and Sensors

If you're part of a corporate-managed brand, templates may already be created. If you don't have permission to create templates, contact your corporate sponsor or Ecolab support.


Create a New Equipment Template

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  1. From the Menu, tap Remote Monitoring
  2. Tap the gear icon in the top right corner
  3. Tap Equipment Template
    • Three Equipment Templates already exist in the system. Tap on each template to review and confirm suitability, or modify them to best meet your needs. If you want to create more, proceed to step 4
  4. Tap the + sign in the top right corner
  5. Tap Create Equipment Template
  6. Name the Equipment Template and select the equipment type from the dropdown list, then tap Next

Configure Sensor Parameters

On the Configure Your Equipment Template Screen, you can select one or more of the available Sensor Types to define parameters for. From here, you will:

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  1. Select a sensor type (Temperature, CO2, Humidity, Open/Closed, Barometric Pressure)
  2. Enter required values (marked with a red asterisk)
  3. Set an alert delay - typical alert delay ranges could be 15 minutes to 2 hours, depending on sensor type
    • The alert delay is the amount of time the system waits after a sensor first detects a problem before sending you the first notification. This gives equipment a chance to recover on its own — like a brief temperature spike when a cooler door is opened — so you only get notified about real, sustained issues
  4. Select a repeat interval if desired - typical repeat interval range could be 1 hour to 4 hours. The repeat interval determines how frequently you're reminded — shorter intervals are more urgent, longer intervals reduce notification volume
    • If the problem continues after your first alert, the repeat interval controls how often the system sends you follow-up notifications. This keeps you informed that the issue is still happening without overwhelming you with constant alerts
    • Repeat intervals will trigger a repeat of the alert at this cadence automatically for 24 hours, and then stop whether the issue has been resolved or not. This is intentional to reduce alert fatigue.
  5. Select a repeat duration - Longer durations are generally better to help ensure the issue gets resolved
    • The repeat duration is the total window of time during which the system will continue sending follow-up notifications. Once this window ends, the system stops sending repeat alerts for this event — even if the problem is still happening. This prevents alert fatigue from long-running issues
    • The repeat duration must be equal to or longer than the repeat interval
  6. Be sure to tap Save on the parameter configuration screen to save the parameters

You should configure parameters for every type of sensor used in the equipment. See Sensor Type information below for details specific to each type of sensor that can be defined within a template.


Temperature Sensors

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  1. Temperature Sensor parameters have two temperature ranges available:
    • Compliant temperature range are the values that trigger alerts. This range will show as a green bar on the temperature gauge if no Preferred range has been defined. If a Preferred range is defined, the Compliant range will show as yellow on the temperature gauge. Compliant values must be provided if preferred values are to also be used.
    • Preferred temperature range values must be within the Compliant min and max values, and will show as green on the temperature gauge if provided. The Compliant range will show as yellow if a Preferred range has been defined. Note that only Compliant values trigger alerts, Preferred values do not. Preferred values can only be entered if Compliant values have been entered first.
  2. Alert Delay - 60 minutes is the recommended default for temperature alerts
    • Sensors report data every 15 minutes. Setting a delay of 60 minutes can ensure that the sensor has reported a value 4 times before triggering an alert. Waiting for 60 minutes will help to reduce alert fatigue by alerting too often, but still provide plenty of time to ad- dress a problem and prevent internal food temperatures from going above 41°F.
    • Alert Delays for other sensor types like CO2 or open/close sensors may be more appropriate with a shorter duration like 30 minutes.
  3. Repeat Interval – 1 or 2 hours is recommended
    • Repeat intervals will trigger a repeat of the alert at this cadence automatically at this interval for the duration selected.
  4. Repeat Duration - Longer durations are generally better to help ensure the issue gets resolved
    • The repeat duration is the total window of time during which the system will continue sending follow-up notifications. Once this window ends, the system stops sending repeat alerts for this event — even if the problem is still happening. This prevents alert fatigue from long-running issues
    • The repeat duration must be equal to or longer than the repeat interval
  5. Tap Save

CO2 Sensors

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  1. CO2 Sensor parameters have three alert trigger values available:
    • Trigger Value 1: The lowest value and will trigger an alert first. Typical values may be in the 750-1250 PPM range where CO2 levels are beginning to elevate
    • Trigger Value 2: The mid-range value that will trigger a second alert. Typical values may be in the 1250-3000 PPM range where CO2 values are becoming a concern
    • Trigger Value 3: The high-range value that will trigger a third-level alert. Typical values may be in the 3000-5000 PPM range where CO2 values could be hazardous
    • One, two, or three trigger values can be defined, but none are required.
  2. Alert Delay - 30 minutes is the recommended default for CO2 alerts
    • Sensors report data every 15 minutes. Setting a delay of 30 minutes will help ensure that the sensor has reported a value one or two times before triggering an alert. If Trigger Value 1 alerts too frequently at 30 minutes, you can increase trigger value or adjust the Alert Delay time to 60 minutes help prevent alert fatigue, but still provide plenty of time to address a problem.
  3. Repeat Interval – 1 hour is recommended
    • Repeat intervals will trigger a repeat of the alert at this cadence automatically at this interval for the duration selected.
  4. Repeat Duration - Longer durations are generally better to help ensure the issue gets resolved
    • The repeat duration is the total window of time during which the system will continue sending follow-up notifications. Once this window ends, the system stops sending repeat alerts for this event — even if the problem is still happening. This prevents alert fatigue from long-running issues
    • The repeat duration must be equal to or longer than the repeat interval
  5. Tap Save

Typical outdoor air CO2 levels are in the 300-400 PPM range, while they can be as high as 600-900 in metropolitan areas. Reach out to an environmental safety expert if you have questions regarding where to set alarm triggers for your location. 5000 PPM is the OSHA Permittable Exposure Levels (PEL) and ACGIH Threshold Limit Value (TLV) for 8-hour exposure.


Open/Close Sensors

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  1. Open/Close (or contact) Sensor parameters have two options available:
    • Left Open: If selected, the sensor will trigger an alert if the sensor is left open longer than the Alert Delay timer value.
    • Left Closed: If selected, the sensor will trigger an alert if the sensor is left closed longer than the Alert Delay timer value.
  2. Alert Delay - 5-15 minutes is the recommended default for open/closed alerts
    • The Open/Close sensors reports data every 15 minutes, and when an event such as open or close is detected. Setting a delay of 5-15 minutes can ensure that the sensor has remained in the open or closed state for enough time to be a concern.
    • A shorter delay might be desired if the problem happens frequently and the location is actively working to change behavior.
  3. Repeat Interval - the minimum value of 1 hour is recommended for this sensor type
    • Repeat intervals will trigger a repeat of the alert at this cadence automatically at this interval for the duration selected.
  4. Repeat Duration - Longer durations are generally better to help ensure the issue gets resolved
    • The repeat duration is the total window of time during which the system will continue sending follow-up notifications. Once this window ends, the system stops sending repeat alerts for this event — even if the problem is still happening. This prevents alert fatigue from long-running issues
    • The repeat duration must be equal to or longer than the repeat interval
  5. Tap Save

The open/closed (contact) sensor will show "no data" until the first time it's opened or closed.


Humidity Sensors

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  1. Humidity Sensor parameters have two humidity values available, with the compliant range being between the minimum and maximum. A value below minimum or above maximum will trigger an alert:
    • Minimum humidity: The lowest relative humidity % permissible before an alert is triggered
    • Maximum humidity: The highest relative humidity % permissible before an alert is triggered.
    • One or both values can be defined, but neither is required.
  2. Alert Delay - a minimum of 65 minutes is the recommended default for humidity alerts
    • Sensors report data every 15 minutes. Setting a delay of 65 minutes can ensure that the sensor has reported a value 4 times before triggering an alert. Waiting for 65 minutes will help to reduce alert fatigue by alerting too often
    • A longer delay may be desired depending on environmental conditions and the type or cause of the issue being addressed
  3. Repeat Interval - 1-2 hours or more is recommended
    • Repeat intervals will trigger a repeat of the alert at this cadence automatically at this interval for the duration selected.
  4. Repeat Duration - Longer durations are generally better to help ensure the issue gets resolved
    • The repeat duration is the total window of time during which the system will continue sending follow-up notifications. Once this window ends, the system stops sending repeat alerts for this event — even if the problem is still happening. This prevents alert fatigue from long-running issues
    • The repeat duration must be equal to or longer than the repeat interval
  5. Tap Save

Barometric Pressure Sensors

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  1. Barometric Pressure Sensor parameters have two pressure values available, with the compliant range being between the minimum and maximum. A value below minimum or above maximum will trigger an alert:
    • Minimum pressure: The lowest barometric pressure value permissible before an alert is triggered.
    • Maximum pressure: The highest barometric pressure value permissible before an alert is triggered
    • One or both values can be defined, but neither is required
  2. Alert Delay - no minimum delay is recommended for barometric pressure. Use of this sensor to trigger an alert will vary greatly depending on your needs
  3. Repeat Interval – no specific repeat is recommended for barometric pressure. Use of this sensor to trigger an alert will vary greatly depending on your needs
  4. Repeat Duration - Longer durations are generally better to help ensure the issue gets resolved
    • The repeat duration is the total window of time during which the system will continue sending follow-up notifications. Once this window ends, the system stops sending repeat alerts for this event — even if the problem is still happening. This prevents alert fatigue from long-running issues
    • The repeat duration must be equal to or longer than the repeat interval
  5. Tap Save

Save the Template

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  1. Once completed, the Create Equipment Template screen will indicate which sensor(s) you have configured
  2. To save your work and finalize the template, tap Create Equipment Template at the bottom of the screen
    • You cannot finish creating the template without defining parameters for at least one sensor type
  3. You are now ready to add Equipment that will use this Template

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