How you update an employee's email or phone number depends on how your team is managed. If your location uses a payroll integration, changes must be made through your payroll software provider. If employees are managed manually in KitchenIQ, updates can be made directly in the app.
If You Have a Payroll Integration
- In your restaurant's Payroll, update the employee's email or phone number
- Re-sync with HR Payroll
Contact information will sync from your payroll system overnight. After changing the email or phone number, re-sync KitchenIQ the next morning.
If Employees Are Managed Manually
Manually managed employees can update their own email or phone number directly in the app.
- Tap your profile in the top right corner
- Tap the settings gear in the top right corner
- Tap Personal Details
- Tap the pencil icon next to the email or phone number you want to change.
- If you do not see the pencil icon, submit a support ticket here
- You must enter your password to update your email or phone number
- Type your new email or phone number to receive and confirm a code to finalize the changes
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