Before you make any changes in payroll, you have the ability to deactivate or reactivate a user as needed. Deactivated users will no longer have access to view your store within Ecolab KitchenIQ™

To edit users, you must have the "Manage Admin Settings" permission. For more information on different role permissions visit Edit Role Permissions

This can be done via mobile app or web portal

Reactivating a User via Mobile App

Deactivating a User via Mobile App

Once a user is deactivated, they will no longer be able to access your store. If they are not associated with any other stores, they will lose access to KitchenIQ.

Reactivating a User via Web Portal

1. Navigate to the Ecolab KitchenIQ™ website
2. Click on Roles & Users, then Users in the left side menu
3. Change the filter to Inactive
4. Search for and select the employee under the inactive filter
   • If the employee cannot be found, change the filter from Inactive to Active
   • If the user shows under the Active list, they have already been activated
5. Click Reactivate User
6. Confirm Reactivation

Deactivating a User via Web Portal

1. Navigate to the Ecolab KitchenIQ™ website
2. Click on Roles & Users, then Users in the left side menu
3. Search for the employee under the active filter
   • If the employee cannot be found, change the filter from Active to Inactive
   • If the user shows under the Inactive list, they have already been deactivated
4. Select the user you wish to deactivate
5. Click Deactivate User
6. Confirm Deactivation